Return & Refund Policy

This Return policy only applicable for United Kingdom.

Terms and Conditions for Order Fulfillment

By placing an order with us, you agree to the following terms and conditions. These rules have been put in place to ensure complete transparency regarding our refund and return policies and procedures.

30-Day Return Policy
We offer a 30-day return policy, so you can request a return within 30 days of receiving your product. To be eligible for a return, your item must be unworn or unused, with tags, in its original packaging, and in the same condition as when you received it. A valid receipt or proof of purchase is required to process your return.

Initiate a return
To initiate a return, please contact us via email at info@lampdeluxe.uk . If your return is accepted, we will provide you with a return label and detailed instructions on where and how to send your shipment. Please note that items returned without prior authorization for a return will be refused.

Defective Item

We’re sorry if you received a defective item! Please contact our Customer Support Team within 30 days of receiving your order with photos and details of the defect. We will take full responsibility for the return shipping costs. We’re committed to ensuring you receive quality products and a seamless shopping experience.

Customer Change of Mind

Changed your mind? No problem! Return your item within 30 days, unused and in its original packaging, and we’ll offer a refund or store credit. Please note, return shipping costs are covered by the customer. For more details or help, contact us.

Customer Return Label
For defective products: Download/Print
For customer regrets: Download/Print

Accepted Product Conditions for Returns
Only new and unused products can be returned.

Restocking Fee
There is no restocking fee for returns.

Exchanges
Unfortunately, we don't accept the exchange of your items. You can however always return your items within 30 days and place a new order.

Refunds
Once we have received and approved the return, your refund will be processed and a refund will be automatically issued to your payment method within 14 days, using the same payment method you placed the order with.

Please email us at info@lampdeluxe.uk to request the refund form.

Contact Information:

Store name:  LampDeluxe

Address:  Gondalaan 29a, Goor, Overijssel, 7471 LC, The Netherlands

Email:info@lampdeluxe.uk
Telephone number:- +31616661766